Frequently Asked Questions

Yes. An annual service keeps your boiler running efficiently, prevents breakdowns, lowers energy bills, and protects your boiler warranty.

For landlords, a yearly Gas Safety Check (CP12) is a legal requirement.

Our standard Bronze boiler service is £85.

We also offer Silver and Gold service plans, depending on the level of care required for your boiler and heating system.

The Silver Boiler Service is our most popular option at £120

Most services take 30–45 minutes, depending on how well the boiler has been maintained.

We install all leading brands including Worcester Bosch, Vaillant, Glow-worm, Ideal, and Baxi.

As accredited installers, we can offer up to 12-year guarantees on selected models.

Emergency call-outs start at £85, and we aim to attend within 1–2 hours, depending on location and availability.

Yes – all our engineers are fully Gas Safe registered and carry ID on every job.

Yes — we work with hundreds across Poole, Bournemouth, and Dorset.

We provide:

Absolutely. Leaks, radiators not heating, noisy systems, low pressure — we repair all common heating issues quickly and professionally.

Yes – we install and set up Hive, Nest, Tado, and Drayton Wiser systems.

Installation and setup starts at £120.

This can save homeowners up to 20% on heating bills.